http://www.bbb.org/us/ct/new-haven/profile/financial-services/bank-mobile-vibe-0111-87125109/complaints We have reached out to you directly to address your concerns about your Vibe account. If youd like, you can skip this section and go straight to the section below to continue reading our BankMobile review. Anyone can write a Trustpilot review. Paul. Paul. When you see your refund processed on your ESC account, your funds will be sent to BankMobile Disbursements on the next business day. Partnering with BankMobile Disbursements, a Department of Education approved vendor allows the college to refund students using secure and efficient delivery methods. If youre used to shopping online, socializing online, and viewing entertainment online why not also conduct your mobile banking online? Not one time was I nervous or freaking out cause Paul laid everything out for me. See if the website is legit with our validator: Here are the best ways to spot a scam this year. Thanks for the review! Pay. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Given the super high rating of 91.40 that the business received, the www.refundselection.com review is very straightforward. Be advised that your new selection will only . Love the review, Anthony! It is a domain having .com We appreciate the review of BMTX Annie! They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. Paul. You can have access to your funds either same business day or up to 2 business days, depending on your choice. We release the funds according to the students selected delivery method the same day we receive the funds from the school. Create an account to follow your favorite communities and start taking part in conversations. Learn more about our mission and accreditation. He responded with urgency and responded to my needs to very quick and kept me updated through the whole process. For example, many older adults may not care as much about a banking application as they do about privacy and security concerns. So, if you want your data removed from the Internet, sign-up HERE. Go to myHACC. AdvisoryHQ (All Rights Reserved), BankMobile was founded in 2014 by Jay Sidhu and his daughter Luvleen Sidhu. The only thing that might be considered unsafe about BankMobile is the poorly managed overdraft policy. Instead, their customer service strategy was predicated on customers reaching them through online channels or via phone. They were respectful and didn't complicate things. Scam artists buy and sell sucker lists with the names of people who already have lost money to fraudulent promotions. BankMobile does not charge for stop payments. When you see your refund processed on your ESC account, your funds will be sent to BankMobile Disbursements on the next business day. After the school process the refund, they send the money to us. Disclaimer: This news item was originally posted on Friday, Feb 3, 2017. Since BankMobile is doing everything online, its normal to see how distrust and fear could hinder consumers from wanting to use their mobile banking app. The firms banking application also provides services like Money Meter that help customers get a holistic view of all their spending. This can be considered a good thing for some customers, but to many others, it is considered a lack of protection. Press question mark to learn the rest of the keyboard shortcuts. How To Report Scam Emails. Also, the option to submit checks by phone is another option for customers making deposits into their BankMobile app account. She was very helpful and went above and beyond, especially considering it was on Christmas Eve and after hours. Take care! On the other hand, Generation Z (which includes todays students) grew up on the internet. A lot of colleges uses BankMobileVibe for school refunds. Please contact us again if you need help in the future. Refund Selection. Jay Sidhu is also the CEO ofCustomers Bank. The BankMobile Vibe Checking Account is one of your refund options but you are not required to open this account to receive your refund. Verify and update your information. It may take up to 21 days for you to receive your money if no preference is selected. it brings one to Refundselectiion.com. Refunds are processed after the posted add/drop date of the term and sent via the . You could have a refund in the future, and you can be prepared to receive your money without delay. Currently attending college and I just got a random check from BankMobile and I would like to know the legitimacy of this company? Very fast and simple. In conclusion, you still need to be careful when conducting business on ANY site, not just www.refundselection.com. If they arent conducting their finances online, then a banking application is useless. Why should students choose a refund delivery method if they are not expecting a refund? You will have two electronic options to deposit your money. The Vibe account is an easy, convenient and affordable choice for a bank account and we encourage all students to compare our account to other banks and you will see we measure quite favorably. How is my money delivered? BMTX currently serves over two million account-holders and provides disbursement services at approximately 725 college and university campuses (covering one out of every three students in the U.S.). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your refund choices include: 1) Deposit to an existing account - Money is transferred to an existing account the same business day BankMobile Disbursements receives funds from your school. Take care! Write Your Comment, Question, Answer, or Review, Fake Anti-Spyware - Virus - Optimization Software, Hoax - Fake-News - Pranks - Chain Letters, Lottery - Donation - Inheritance Scams - Ponzi Schemes, Phishing - Scamming - Fraud - Identity Theft, Virus - Malware - Trojan - Ransomware - Spyware, Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. Thanks again. The founders and employees of BankMobile have diligently worked over the years to get the company listed among thetop 15 banksin the United States. I had trouble logging into bank mobile after receiving a refund and code in the mail. Earlier this year, the companyannouncedthey were partnering with the well-known brands of BillSharkandBartlebyto offer even better deals to students. This is a tremendous feat considering the type of consumer checking accounts they offer. If you need me to screenshot the Twitter message Paul sent to help me, let me know. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. A lot of colleges uses BankMobileVibe for school refunds. Thanks again, and happy holidays! Using their banking application allows consumers to make payments very easily. They referenced the BankMobile Vibe account option as a, According to BankMobile management, over the first two years since they launched the banking app, they have managed to save the college and university students, https://www.customersbank.com/about/corporate-leaders/luvleen-sidhu/, https://cdn.pixabay.com/photo/2019/10/02/18/00/selfie-4521579_960_720.jpg, https://cdn.gobankingrates.com/wp-content/uploads/2020/05/BankMobile-Vibe-review.jpg, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Lets take a closer look at the pros and cons found across the various BankMobile reviews. Students can select how they receive their refunds based on the refund preferences offered by their school. I only have it for financial aid otherwise I would only deal with credit unions! Ive seen mixed reviews online and Im not sure wether to cash the check or not. He even told me what would happen after I went to refund status and what exactly I should do next. My community college uses it. We could not said it any better about how important it is to maintain current contact information in your BMTX profile, and to register your mobile number for alerts. Searching around the web will inevitably get you to websites where people repeatedly ask two related questions: Is BankMobile safe? In addition, their banking application has been downloaded more than a million times just on the Android platform alone. Thanks again! From this page, make your new selection and click the "Update Preference" button to complete the process. Banks that can conduct their business mainly through the internet provide a host of benefits to their customers. Remember that even legitimate businesses have complaints and unhappy clients. By choosing an electronic option, students can receive their money the same business day or up to 2 business days from when we received the funds from the school. Student Financial Services (formerly Cashier's office)(616) 234-4020StudentFinancials@grcc.edu, 143 Bostwick Avenue NE On hold once for 1 hr 23 minutes and a second time 57 minutes. Is www.refundselection.com safe? Thats against the law. Click on "Personal . Read on to find out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Although not required, almost two million students have chosen to open a Vibe account as we have successfully partnered with seven hundred schools across the USA. This company is relatively new but has already established itself as one of the biggest and fastest-growing online banks in the United States. These consumers are more likely to choose companies that will allow them to handle their banking entirely online. They dont offer any other plans. Thank you Hasina for this wonderful review, I appreciate it! I decided to use their social media support on Twitter. BankMobile was founded in 2014, so its normal for people to wonder if it could be a scam. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. The funny thing is, the only way to contact them by email is to login. Got something in the mail with a code that said that they partnered with my school to give refunds. How To Report a Scam Website Don't worry, here are some options to help you get back on track: We apologize for any inconvenience and hope to hear from you soon! They currentlyhave 55,000 ATMsworldwide, which is more thanChase,Wells Fargo, andBank of Americacombined! Continue reading the in-depth BankMobile review below to learn more. Having refund options increased student customer service and processing costs were reduced. However, you need to check out a few important details below about this website and its Banking sector. I am glad I was able to quickly address your questions and concerns. Ok that was so appreciated. on Twitter, Share The refund preference you select will be in effect for the time you are enrolled at Hudson Valley Community College, and you can change your preference at any time by logging in to www.refundselection.com. Refund Selection Your choices for refund delivery are just a few clicks away! Please always remember to maintain current contact information in your BMTX profile. I hate this bank! Im happy because I honestly wasnt expecting a twitter response. But on the other hand, American customers have deep-rooted concerns about cyber-security, information privacy, and hacker prevention. He told me how to change my refund status. And, BankMobile Vibe isn't only for students! For only $6.49/month its totally worth it. For BMTX to process your student refund, we need both your file and your refund from your school. They viewed the company as an exclusively student-oriented online banking company with online mobile banking as a priority. For more information, please see our Students who are not expecting a refund from their school may receive a refund in the future. BankMobile Disbursements is a division of Customers Bank. Although ideal for students and young adults, BankMobile has no age limit for opening an account with them. If a new personal code is needed, request one at RefundSelection.com. No, www.refundselection.com is not a scam website, but it's your duty to spot the red flags every time you are engaging in an online transaction. We appreciate it! If you are an adult who finished college a long time ago, youll likely find nothing special about this company. For example, think of your cell company, Amazon, or your bank. Paul. This is why on some online reviews, consumers are asking: Is BankMobile a scam? We have contacted you directly to answer questions you may have regarding merchant purchases. And we thank you for confirming our efforts in providing excellent service to our customers. We start to receive financial aid funds approximately six weeks into the term, although it can be longer for summer terms. That location is not enough to find you. The ITS Help Desk has received numerous inquiries about an email from BankMobile asking students to select a delivery message for their refund. BankMobile reviews on the internet generally speak highly positively about the bank. We look forward to hearing from you. I was having a terrible issues logging back into my account and not being able to reset the password but Paul was very helpful getting things working again. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They ain't that darn busy. You deposited it and nothing happened? While this is not a drawback for many, for some it is still a cause for BankMobile complaints. I am so glad Cathy was able to help you. I did not receive my refund in the mail. How can any institution of higher learning not be intelligent enough to do some background research on such a low rated incompetent company? After putting it off for a while, I decided to contact Twitter customer service. BankMobile offers five different banking options: BankMobile Vibe, Vibe UP, Credit, Personal Loans and Student Refi. Introduction: Does BankMobile Really Allow Students to Save Millions? We have been helping students for over 20 years! This includes financial aid refunds, bookstore returns, RaiderCard refunds, overpayments or dropped class refunds. For the Scam Detector readers, Guardio offers a 20% discount. Mike. However, as the site is not at maximum rating just yet, we tried scraping a relevant phrase from it (see below) to see how they describe themselves: Now let's look at what determined www.refundselection.com having such a super high rating. Money is available 1 2 business days after we receive the funds from the school. And using a phone is a pain in the ass not to mention that I'd probably curse them out and they'd just hang up on me like usual. The person who helped me was named Sary, and my issues were resolved in under 5 minutes. As of 6 PM ET on 1/10/23, we have only received your file from your school, however, have not received your refund yet.BMTX discloses to all students that we will process student refunds the same business day once the funds are received from the schools. In January 2020, the CEO seat of BankMobile was passed from Jay to Luvleen. As you are probably aware, other banks charge between $6 and $40 for these types of services. Unsecure site, they can't be legit because they never pick up the darn phone. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. Enter your email address and password (If you don't remember your log in information, then call BankMobile at (877) 327-9515) 4. Is BankMobile worth it? Thanks again! Thank you Navejot! Share Press J to jump to the feed. Fax: (518) 629-4892. Take care. This message is legitimate and requires action on the part of the student. There are tons of types of fraudulent websites out there, but there are many common red flags to identify. Identify the difference between the actual platform and the user. This information tells you just how successful this bank is, who benefits the most, and who it is dedicated to serving. Is it safe? Santa Monica College delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. You will receive a Refund Selection Kit with instructions on how to select your refund preference. Select how school refunds should be delivered to you. I contacted BankMobile on Twitter and gave me a few tips however that wasnt helpful. You can protect your online browsing from installing malware forever by clicking the button below: The second most powerful fraud prevention tool you should consider isSurfshark. 1 If you choose to open a BankMobile Vibe Checking Account (upon identity verification), money is deposited the same business day that BankMobile receives funds from your school.. Another BankMobile perk for students is the Passport Recognition Program. Contact the Registration office at 717-780-2378 for help. More information can also be found at https://ir.bmtxinc.com/. However, its necessary to have a checking account with BankMobile before a savings account can be opened. The average cost for using a BankMobile Vibe account isless than $34per year. You were such a pleasure to help. Click to view AdvisoryHQ's advertiser disclosures. Instagram Holland, Michigan 49424, Facebook These crooks may call you promising to recover the money you lost or the prize or merchandise you never received for a fee in advance. It is hard to make everyone happy, so if you believe that this 91.40 rating needs to be lower or even higher, you could make your word count.