You will To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Our story starts with a simple universal truth: Every business is a people business. Alight Easy 1-Click Apply. Alight Easy 1-Click Apply. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. This job is no longer accepting applications. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Key Duties & Responsibilities. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. This is a 6 months project and we offer Full Time Shifts (Rotating). The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Bilingual (English/Spanish) Customer Care Rep - Virtual. We combine data-driven . as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. then the employee has changed 1 company and 1 job. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Reporting Relationships Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Averages based on self-reported salaries. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. * Excellent communication & collaboration skills with strong ability to empathize with customers Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! On average, Willa Davie works for one . Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Meet Alight Customer Care Watch on Why Alight? Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Lensa, Inc. - Lensa is a job search engine. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. See our awards. * Demonstrate a high level of confidentiality and professionalism New York Equal Pay for Equal Work Act Statement. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Must be able to work a flexible schedule based upon high call volume needs. These teams are a critical component of Alights health care,retirement and HR-delivery services. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Copyright 2023 Grabjobs Pte.Ltd. Alight is committed to a diverse workforce and is an affirmative action employer. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Responding promptly to customer inquiries. Learn more about our customer care offices. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. * Make independent complex decisions within the scope of your authority * Call Center and Hospitality experience preferred. We strive for Excellence Every Day by collaborating with our clients and colleagues. Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Acknowledging and resolving customer complaints. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Alight is committed to the continued development of our colleagues. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Know Your Worth. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. Learn more at . Every colleague shapes how Alight can become better, stronger and brighter together. These teams are a critical component of Alights health care,retirement and HR-delivery services. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. The mission of our customer care teams exemplifies the need for humanunderstanding. Explore careers Media or Investor inquiries? At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Try to use specific examples from your work or school history that relate to the question asked. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. We want towelcome you to learn more aboutAlight and our Customer Care team. To deliver on this purpose, we do things differently. Qualifications for a job description may include education, certification, and experience. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Visit the company website to obtain information on the company and review the job description prior to your interview. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. We reward continuous improvement and encourage you to own your own development. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Solutions offers a promising . Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Location The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. You have successfully created a new job alert. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Cons. * Use productivity and quality data & metrics to achieve superior customer service results Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. You're able to quickly input and retrieve data while working with the customer on the telephone. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. You have already created a job alert with same filters. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) Alight Easy 1-Click Apply. Get a free, personalized salary estimate based on today's job market. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. At Alight, we are reimagining how people and organizations thrive. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Our people are our greatest assets at Alight Solutions because People Matter! Our people are our greatest assets at Alight Solutions because People Matter! Location: San Juan, Puerto Rico. Are you interested in helping us shape the future of work and life for organizations, people and their families? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. About Alight Solutions Alight is a leading cloud-based human capital technology and services. Communicating with customers through various channels. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". View Job description, benefits and responsibilities. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Read more Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador.
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