You'll see the most relevant contact details for you if you are logged in to ba.com. Greater London UB7 0EB |. You can email the site owner to let them know you were blocked. Search job titles. When will I get a response from Customer Relations? As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Contact information for British Airways (BA) Staff travel with its free or geographic phone number. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Passengers without bags should proceed to security. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Excesses may apply. Your booking reference consists of a combination of 6 letters and numbers e.g. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. This website is using a security service to protect itself from online attacks. you have a Case Reference) and are waiting a . Up to 5 Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. The kiosk will tell you what to do next, so please read the screen carefully. Use of a safety seat for an infant is not permitted on board for rebate passengers. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Telephone: +233 (302) 214 970. BA IT Support Centre If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 09042890159 British Airways is back on the hiring road. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Please ensure that your attire is appropriate for the cabin of eligibility. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Answer Id 1957 If you are calling from outside the UK the telephone number is +44 (0)161447 5665. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. How do I arrange to carry extra or overweight baggage? The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Refund requests may be subject to a servicing fee. If you have an item which exceeds that weight, you must re-pack into separate bags. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. We're sorry your travel experience with us didn't meet your expectations. How do I check the entry requirements for my destination? Eliminating the need for you to check your booking details and request booking services . 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. free lookups / month. By using ba.com you agree to the use of cookies. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Write to us. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). How can I correct a mistake with one of the names in my booking? For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. How do I claim missing Avios or Tier Points on flights or other purchases? Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 If you need further details about refunds, please click here. Email: ba.1.museum@ba.com Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Fly the World (Staff Travel). Have you already booked? If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. Please note this number is only available when calling within the UK. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. BA has a dress code which is applied to rebate passengers. By using ba.com you agree to the use of cookies. Please use the previous link instead. Email: Liaison.1.council@ba.com By using ba.com you agree to the use of cookies. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Enter employee name to find & verify emails, phones, social links, etc. Earn miles Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. IT Department. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Original review: Nov. 9, 2022. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Contacting British Airways - by phone or otherwise. Screen Reader users press Enter to select a Filter by category. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? When should I check in? No credit card required. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Please have your booking reference ready when you call. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Updated 22/09/2020 10.07 AM (BST). Smart national dress or company uniform is acceptable in all cabins. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive .
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