Safeguarding processes were clear and complied with local safeguarding childrens board procedures. Staff often booked the trusts pool cars to support patients with off-site activities and leave. Discharge plans were discussed from admission but were based on individual patient needs and did not follow any benchmarked outcomes. The teams were proactive in following up patients who did not attend appointments and were clear about the protocols they followed when this occurred. Any identified spiritual needs and cultural requirements were supported and families and carers groups were active in the service. Staff ensured that patients had good access to physical healthcare and supported patients to live healthier lives. Staff had an annual appraisal which included setting objectives for personal development and they received regular clinical and managerial supervision. They had access to wheelchair tippers. Due to extension, we can now accommodate up to 54 individuals; with 50 rooms available in the main building and 4 ensuite rooms available for bespoke rehabilitation programmes or other bespoke packages in a self-contained new wing to the main building. The trust had also not appointed a board member with a specific lead role for end of life care to ensure executive scrutiny. There was evidence of delivering services to meet patients needs. Gunzenhausen in Regierungsbezirk Mittelfranken (Bavaria) with it's 16,477 habitants is a city located in Germany about 262 mi (or 422 km) south-west of Berlin, the country's capital town. Implementing the National Service Framework for Long-Term (Neurological) Conditions: service user and service provider experiences. The low number of risk assessments for clinic locations and the fact that they were not complete or comprehensive meant the potential risks were not being clearly identified or addressed. We found that this information was discussed and used effectively to improve the service. Interventions are usually made via regular home visits and telephone contact. Clipboard, Search History, and several other advanced features are temporarily unavailable. We provide care for people who live in the London Borough of Lambeth. Would you like email updates of new search results? The MHCS ensured arrangements for discharge from hospital were considered from the time people were admitted, to ensure they stayed in hospital for the shortest possible time. Three records did not have 15-minute recordings of the patients progress. Gimnez-Dez D, Maldonado Ala R, Rodrguez Jimnez S, Granel N, Torrent Sol L, Bernabeu-Tamayo MD. Staffing concerns meant people sometimes had to wait to see a doctor. You can contact them oncomplaints.penninecare@nhs.netor 0161 716 3083, Opening hours:8am-8pm, seven days a week, Heywood, Middleton and Rochdale early attachment service, Heywood, Middleton and Rochdale young peoples mental health support team, Oldham young peoples mental health support team, Tameside and Glossop early attachment service, Tameside young peoples mental health support team, Full mental state examination and assessment, Medical input on consultations, review, medication prescribing and management, Providing access to other supporting agencies, Brief cognitive behavioural therapy (CBT), Guidance (Young Minds, Papyrus, Pennine Care CAMHS website), Information about our patient, advice and liaison service (PALS). The unit designs were not fit for purpose, they were not being used in the way intended and they persistently failed to meet the basic needs of patients. These reports, under our old approach to inspection, involved us assessing a whole provider against the standards we expect. To act as a Key Member of the Worcestershire Crisis Resolution and Home Treatment Service.. To undertake professional mental state assessments and crisis interventions, making decisions. Teams were well-led by committed managers and staff felt respected and supported. Crisis Resolution and Home Treatment Team (CRHTT) If youre suffering from an acute mental health problem or crisis, we can provide you with a safe and effective home assessment. Consent practices and records were monitored and reviewed to improve how patients were involved in making decisions about their care. Our primary aim is based on the recognition that people recover more quickly if treated at home in familiar surroundings, with friends and family close by. However, there were plans in place to addressall of the issues associated with the physical environment and ligature risks, and a programme of work was underway. Staff involved patients and their relatives in their care where possible and treated them with kindness, respect, compassion and dignity. Patients had access to complaint forms and community meetings to discuss their concerns. There was a range of facilities and activities available on and off-site, although access was limited when there were staffing shortages. The risks associated with prolonged stays in section 136 suites and decision units were not recognised. Staff were including activities that were not meaningful or relevant to some patients. Records showed that planning was in place for regular supervision and appraisals. There were not sufficient numbers of suitably trained staff. The Specialist Triage Assessment Referral and Treatment Team provides timely triage, assessment, onward referral/signposting and treatment for Service Users referred without the need for multiple assessments. Manchester, Staff reported good working links with other services within the trust and external organisations. This situation had deteriorated since the last inspection in 2018. Staff communicated well during meetings and effectively shared information. Prescot, We are a multi-disciplinary team of healthcare professionals offering a holistic and intensive period of care. We saw some examples of excellent practice which meant people were able to stay in the community. Call us on 0151 431 0330. This meant that at times of increased risk, staff had the appropriate tools available to safely manage each situation. Restrictive interventions were minimal and staff carried out individual patient risk assessments for each activity or risk. The main aim of our team is to help you manage and resolve your crisis through assessment and treatment in your home environment. This was because many patients on a community treatment order were not routinely given information about their rights or informed of their rights to an independent mental health advocate verbally. The Royal College of Psychiatrists has recently established the Home Treatment Accreditation Scheme (HTAS) to institute a quality standard for HTTs, though it is unclear whether such accreditation could of itself measure effective care. South London and Maudsley NHS Foundation Trust (SLaM) is the main provider of mental health care in Southwark. The Longridge ward team were positive and proud of the service they provided for the local community. About us Wigan Home Treatment Team Atherleigh Park Atherleigh Way Leigh WN7 1YN Tel: 01942 636 317. Avondale House provides individuals with autism the resources, education, and training to develop to their fullest potential. The buildings were well maintained with adequate access and good infection control measures were in place. Specific scenarios were described with action plans for staff to consider. Home Treatment Team - Lambeth Overview Home Treatment (Lambeth) provides a service for people, aged 18-65, with severe mental illness who would benefit from assessment and treatment at home as an alternative to Hospital. There had been a review of the community matron service which identified the need for specialist Chronic Obstructive Pulmonary Disease (COPD) services and rapid access to care to prevent hospital admissions. Staff had an annual appraisal where learning needs were identified. We saw evidence of involvement in their care and decisions over treatment. During our inspection we found care plans and risk assessments were not always in place or updated and this was also identified as part of a root cause analysis investigation. Physical health care was given strong consideration, and was monitored on all patients. There was a suspended ceiling in place at Stock Beck psychiatric intensive care unit which posed a potential ligature risk to patients. reason for each breach was nowdocumented, along with, Staff understood and discharged their roles and responsibilities under the Mental Health Act 1983, and the Mental Health Act Code of Practice. All wards received performance reports showing a range of data including compliance with mandatory training, sickness absence levels, and complaints. We provide care for people who live in the London Borough of Lambeth. Work on enhancing the garden areas is underway and we are looking to become far more self-sufficient over the coming year planting more fruit and veg to help with growing our own, reducing our carbon footprint and getting active. 32,306 - 39,027 a year. They told us that staff were friendly, helpful calm, kind and patient. There was an incident reporting system in place. Patients spoke highly about the care they received from the staff within each of the older adult services. Risk assessments completed with the police were not present on 40% of the records we looked at. Following that inspection the core service was rated as good in each domain and good overall. The crisis support units only had reclining chairs in communal areas for patients to rest or sleep in, which meant patients slept overnight in reclining chairs in communal areas. We examined training records of 193 staff employed and we found only 22 (11%) had completed the required training. Crisis teams can: visit you in your home or elsewhere in the community, for example at a crisis house or day centre The RITT Team was established in 2014. In most of the services provided, people received appointments in a timely way. There were delays in repairing broken doors which negatively impacted on the environment. We were not assured that the trust was collecting meaningful data to understand the scale of the issues apparent across this core service. Therapy sessions were held in areas outside the ward. Furthermore, we found some staff employed in the trust who had not completed any of the mandatory training. With the introduction of the community frailty service staff ensured there was improved joint working and more timely access to their services. We spoke with four senior managers at the Harbour and looked at a range of policies, procedures and other documents relating to the running of the service. improvement measures to support the urgent care pathway and address the issues raised at the last inspection. Patients told us about staff going the extra mile to support patients. Team leaders told staff about outcomes and learning from incidents. Patients felt that there were not enough staff on the wards and that staff did not always have time to speak to them. Safeguarding supervision was practitioner-led and delivered in a group setting where each practitioner would bring one case to discuss. Staff had been advised to assess capacity and that patients were then detained in their best interests, but this is not a lawful deprivation of liberty. We have our own dynamic resident centred activities programme and activities coordinator for general and therapeutic activities for all. 144.217.253.110 During the inspection there were two patients with these sub-acute conditions. We gate-keep admissions to the Glenbourne Unit. The ward environment was safe and clean. The arrangements for adhering to the requirements of the Mental Health Act when patients were on a community treatment order needed improvement. In most teams comprehensive risk assessments were carried out by staff for patients who used the service; risk management plans were developed in line with national guidance. We inspected the wards for older people with mental health problems core service in September 2017. Nine evidence based care pathways had been developed and were in the process of being introduced across the service. Where appropriate, we will also help you to access other services that could be relevant to your care (such as the Community Mental Health Team, Voluntary Sector services), as well as reviewing your current medications and helping with social issues. Close menu, Royal Preston Hospital, Sharoe Green Lane, Fulwood
We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. Wedgwood Unit, West Suffolk Hospital, Hardwick Lane, Bury St Edmunds IP33 2QZ. The content on this page is copied from the Home Treatment Team - West information leaflet. They told us staff were compassionate and treated them with kindness and dignity. A number of seclusion rooms, a health-based place of safety, and the use of Extra care Areas in the adult mental health service and that child and adolescent mental health service (CAMHS) that were not compliant with the Royal College of Psychiatrists standards and the Mental Health Act Code of Practice. Patients and carers we spoke with were generally positive about staff. Provide 24 hours nursing care that is person centred and care plan led, with individuals input and objectives key to this process. Staff delivered care in a responsive, caring manner and strived to ensure patients cultural and diverse needs were met. The Mental Health Act and Mental Capacity Act were implemented and monitored effectively: regular audits and a centralised team ensured detained patients had their rights explained properly and regularly. Patients were not always given their rights under the Mental Health Act in line with the code of practice guidance. We found the majority of records reviewed at the Royal Blackburn Hospital did not contain patient views or evidence that patients had been given copies of their care plans. Clinics were scheduled weekly at set times with some open and some pre-booked slots. Also, some equipment in the clinic room had passed the expiry date for use. 2017 Jul 17;17(1):254. doi: 10.1186/s12888-017-1421-0. The action you just performed triggered the security solution. Debriefs did not always occur following an incident. This advised the trust that our findings indicated a need for significant improvement in the quality of healthcare. People who used services felt that they had been personally involved in the development of their care plans. The recording of patient information did not optimise the sharing of patient data between staff of differing services and teams. Patients felt they were afforded sufficient privacy and dignity. Patients did not have privacy for phone calls as public phones were located in communal areas and not all had a hood. Do you have any questions? We offer home visits during the day time and evening. However, we found that escorted leave and ward activities did not always take place as planned and patients did not always have regular one to one sessions with their named nurse.
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