Its quite possible for someone to use the same email address as both a work and personal Microsoft account. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. I am in a new position at my job and I need this in order to begin working immediately. Keep up to date with current events and community announcements in the Power Automate community. Slot in the Microsoft user ID that needs to be recovered. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Georges C. Independent Advisor. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. That is frustrating because the field is required. I did online training with this specific account. It keeps happening. Enter a different account or get a new one. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Check out the latest Community Blog from the community! Microsoft O365 accounts conflict with Microsoft regular accounts? Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. On the next page, fill out the necessary details. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. He has work experience as a Database and Microsoft.NET Developer. What is so difficult that Microsoft doesn't recognise a valid account? I am trying to sign in to a new computer using my Microsoft account. Someone please tell me that there is a solution now. I know the account is valid because it is the same one I am using in this forum. It definitely is an Office 365 account that was being used to log in in the previous computer. Enter a different account or get A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. Minimising the environmental effects of my dyson brain. I have my phone number setup in my account, so instead of email, I used my phone number. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. While the account may be wrong, there may be other factors that can contribute to this error. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. What is the point of Thrower's Bandolier? Thanks for contributing an answer to Super User! No account? Below is a guide on clearing the cached data on the Edge browser. I believe I've got the bottom of it. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. But every time, I got this error: "That Microsoft account doesn't exist. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. How to Generate Art from Text Using Simplified AI Art Generator? Created by Anand Khanse, MVP. GC. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Not associated with Microsoft. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. You can also verify by asking close contacts to whom you have emailed from that account. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. How do I align things in the following tabular environment? If you don't have one, you can create here. Look up your username using your security contact phone number or email address. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Enter the on-screen character and click Next. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. Try another email address or sign up for a new one. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Microsoft Office upcoming support end datechecklist. Hi Lael! If you are having troubles fixing an error, your system may be partially broken. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. While it may look as if the account is incorrect, but there can be other reasons. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. Then, check for previous emails from Microsoft. That Microsoft account doesn't exist. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Enter a different account or get a new one" when opening outlook through Power Automate. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Thank you for posting to Microsoft Community. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? Move on to the next step:Step 2: Check products or services where you used your Microsoft account. It definitely is an Office 365 account that was being used to log in in the previous computer. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Use an alternate account to sign in (if one exists) or sign up for another one. Enter the email address, phone number, or Skype name you use to sign in then select Next. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Request a security code to be sent to the phone number or email you used. Aliases are also to be avoided if you want to get to the bottom of things. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. This is absolutely maddening. Enter a different account or get a new one". Whats the grammar of "For those whose stories they are"? Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? That said, these aliases cannot be used to login into a Microsoft account. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Check products or services. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. I'm just trying to play some minecraft. , It looks like theres already an account with. I know the account is valid because it is the same one I am using in this forum. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. I know the account is valid because it is the same one I am using in this forum. We won't spam you. If you are prompted for a product key, see Where to enter your Office product key. T he works account does exist and is used to access an Azure subscription. Date: April 2, 2021Tags: Microsoft Account. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. From there, click on the control and customize option. Enter a different account orget a new one. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. We needed to join to the domain, first. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Has anyone found a solution? Microsoft will permanently delete any account which has not been active for the past 2 years. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Restart the device, and install from https://portal.office.com/account to get the correct version. A Office 365 account is used for activating Office, not to logon to Windows. No. Enter a different account or get a new one. If you forgot your Microsoft account password, follow these steps. Learn more about Stack Overflow the company, and our products. This is an easy fix that I could not find on the Microsoft support fo. It then asked me to create a password so I backed out thinking it wouldnt work. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. In reply to Greg Carmack's post on March 9, 2022. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. What do I do? The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. We'll ask where you'd like to get yourverification code and selectNext. An additional address is meant for user account recovery and security purposes. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Making statements based on opinion; back them up with references or personal experience. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. I am baffled by this. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Head over to Accounts, then Email & accounts. Enter a different account or get a new one Enter a different account or get a new one." Power Platform Integration - Better Together! If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. You can, however, create a new account with the same name. Go to Microsoft Certification Dashboard. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Fix the damned product I pay for every single year, again and again and again. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. I should add that this particular computer had my personal account as the main user. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. It would best to check on that. Try another email address or sign up for a new one. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Also, you might have knowingly or unknowingly deleted your Microsoft account. Why do small African island nations perform better than African continental nations, considering democracy and human development? Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. 3. 2. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Enter a different account orget a new one. You wont be able to access your account, and you will receive this error. Remember, if that fixes it, you can always add the account back in later. My answer is to jettison Microsoft for something that works. If yes, then in order to . Feel free to let us know the solution that helped you fix this issue in the comments below. Key Takeaways 6. Do I need a thermal expansion tank if I already have a pressure tank? But, I get a message saying "The Microsoft account doesn't exist. Guiding you with how-to advice, news and tips to upgrade your tech life. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Guiding you with how-to advice, news and tips to upgrade your tech life. When I go to "make a new one", it says that the account already exists and that I should try logging in. SelectReset password below.Reset password. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Ok. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": When you see the account you're looking for, select Sign in. Type the requested information and select Send code. Click on the Start button on the left side of your Taskbar, and select Settings. All Microsoft accounts are either work/school or personal. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Here at Business Tech Planet, we're really passionate about making tech make sense. At the moment, neither error message nor the logins show the important difference between the two types of login. Enter a different account or get Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. How To Choose Knowledge Management Software For Windows. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. After entering the unique code, you will be able to create a new password and sign in. I am trying to sign in to a new computer using my Microsoft account. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Explore subscription benefits, browse training courses, learn how to secure your device, and more. The app needs permissions to use SharePoint,office 365 and outlook.com. But, I get a message saying "The Microsoft account doesn't exist. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Please help. I am trying to sign in to a new computer using my Microsoft account. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Go to https://portal.office.com/account to check which Office version and edition you have available. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. I'm ready to switch to Linux. Click on More options, illustrated by three dots. every time I try, I . This is a common error among Microsoft users encountering the error under consideration. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. I am having trouble scheduling an exam for MD-100. In this case, you can no longer access the Microsoft services associated with that account. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. This is after creating the O365 email account for the user without issue. I then tried my email and the system worked. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Now click on "All services.". It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. MS also keeps linking my work and home accounts. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. Its a distinction not always understood by Microsoft own staff and associates. Send a test E-mail to the supposed user ID. Then we were able to add the workplace user. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. Hope this helps someone. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. my email address is - ***removed*** ***Personal information deleted by the moderator. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. Can't access your account? These login loops can happen in software or on Microsofts web site in many different locations. It says my account does not exist. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. You can also get this prompt if your Microsoft account has been deleted for some reason. One easy way to fix this issue is to use the correct account type while logging in. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. From there, check to see if your device is enabled. In this guide, we will show you the possible causes and potential solutions to this issue. Now click on a user account. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. I think that's the core of the confusion. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. Now hover over History and click on History.. I have a small business and I set up the network a few years ago. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. You may be mistyping the email address. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. I am not even sure if that would work anyway. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary.
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