My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. Put $0 down on the latest energy-efficient systems. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather Stay away from Petro. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Petro served my tenant. In these early days, we were a team of four employees learning the ropes and building expertise. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". Category heating & air conditioning/hvac, heating . I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. A's across the board. So if Vincent shows up just know everything will be okay. Petro Home Services - Home Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. Petro Home Services | Home Heating Oil, Propane, and AC Services. See BBB rating, reviews, complaints, request a quote & more. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business 6 Who are the largest shareholders of Petro Canada? Not only was he courteous and very knowledgeable about the problem, but he was also able to The finished basement smell terrible as well. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. . They are constantly breaking appointments, One appointment was from 8-12. As a matter of policy, BBB does not endorse any product, service or business. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Service Technician. Save the money with fuel and hire technician for service when needed. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. are looking for before you even pick up the phone. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Regards, Petro Home Services. Customer Reviews are not used in the calculation of BBB Rating. Clear price gouging. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. Petroleum Services Ltd. joined the Petroservice team in August 2019. I used Petro Heating and Air Conditioning Services to fix something. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. This company want to charge for everything. No, Petro Home Services does not offer free project estimates. PETRO OIL YOU ARE NON TRUSTWORTHY.. I was told what the payment would be based on what I had used in oil the previous year. Come May I receive a bill for just under $2000. We have service plans, equipment installation and repair services to meet your needs. They had aThe combined purchase price of the distributorships was $18.6 million. All Rights Reserved. Petro Home Services. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. We're the only name you need to know for all your heating, cooling and other home comfort. However, oil kept leaking from the boiler since his "repair" 3 months ago. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. 7 Where are the petrol stations owned by Shell? This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. PERIOD. Service call was under contract so no charge for the call. Sign up to receive our free weekly newsletter. Their payment posting is very inaccurate. Who is the CEO of Petro home services? I am told someone will have to call me to do this. from Massachusetts to Virginia. Why does my dog like to lay on my side of the bed? I've been happy with them. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Maspeth, NY 30d+. Its location on this page may change next time you visit. Petro Service Limited is pleased to welcome K.W. Who is the owner of the PetroChina gas pipeline? Petro Home Services is currently rated 4.6 overall out of 5. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co Would be there on Tuesday, cancelled again. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. time, or property do not do business with Petro. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. There was no cost, we have a contract with them. Customer Service Supervisor. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Called for service at 7:30 Monday morning. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Robinson Pump Service Ltd. joined the Petroservice family. The company delivered oil even though there was lots of snow. Our educations resources are focused on home services, including generators, safety tips, They have been servicing our house for 20+ years. How could it be ok before and then not after. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. They arrived on time and performed great. Get buying tips about Utility Companies delivered to your inbox. He Service was taken care of quickly. It was an electrical connection that was causing my lack of heat. Air conditioning services and equipment to keep you cool. History. heating & air conditioning/hvac, plumbing, heating oil companies. Love their staff. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Did not rush. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. Jeff Woosnam Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. If you continue to use this site we will assume that you are happy with it. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Woodbury, NY Easy Apply 19d. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. I have no hesitation using them again. Their parent company, Petro is rated an F on the BBB. He is also pleasant, helpful and willing to answer questions. BEWARE. Yes, Petro Home Services offers emergency services. I was instead met with rude remarks and no solution. That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! They also charged me tax and i had to fight them on that. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Petro sells you a worthless service contract. This company tells you everything that makes one feel using this company will be the right choice. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. I will never call them ever again. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Company said definitely in 2 days and broke that also. After I received my oil I checked my tank and I was only at a 1/2. Don't renew your contract with Petro. DON'T USE Petro. STAR GAS ANNOUNCES SEVEN ACQUISITIONS Maybe I need a better home address. They installed a new boiler or furnace for oil. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Petro Holdings . They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. How to Market Your Business with Webinars. Petro = petroleum gasoline. They would not deliver, they would let you run empty. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Find your local office: See what services and offers are available in your area. It is now 7:01 PM and I am still waiting for them to show up. The technicians were professional. 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STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. When did Petro Canada merge with Suncor Energy? Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. A link has directed you to this review. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. How do I know I can trust these reviews about Petro? For more information about reviews on ConsumerAffairs.com please visit our It bounced back. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. You wait up to an hour to talk to anyone on the phone. Put $0 down on the latest energy-efficient systems. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. Petro Home Services is Americas #1 home heating oil and total comfort services provider. ConsumerAffairs is not a government agency. Our experts make it their mission to understand your home and the people in it. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Was told the tech would be out to today. BBB Business Profiles are subject to change at any time. 1.0. I signed up for oil delivery in December as a new customer. Please potential customer of Petro do not use this company. I am on my 3rd day with no heat or hot water with pneumonia. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. And that's the Petro promise. Snaps (money) on the petro(l) (gasoline). I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. They are a higher price than anyone else. No, Petro Home Services does not offer a senior discount. Disclaimer. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. Great! They called at 2:30, said they had one stop before me and would be here around 3:30. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental They were competitive in cost and did an excellent job. Unsubscribe easily. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. When autocomplete results are available use up and down arrows to review and enter to select. Find your local office: See what services and offers are available in your area. October 19, 2004. Thats the Petro promise. They came same day in a few hours. In November 2017, J.A. 11/27/2018. Home Services in Phoenix, AZ. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. Star Gas Partners LP said that another reason for Petro's financial difficulties . BBB reports on known marketplace practices. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. They're reliable. 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